Calendar
Wednesday, June 01st (8:30am-11:30am)
"Introduction to MICROCREDIT"
Presented by Guam SBDC
Fee: FREE; Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: This seminar explains the concept of micro credit - how and why it works. If you need to borrow from $100 up to $1,000 to start a
micro business that will provide extra money for you and the family, then this is where you start. We briefly discuss the training required
in personal finance, business planning and peer group development. And we explain the five keys to success of a micro credit institution:
training, peer groups, revolving loans, mentoring and savings. This program is made available to Low and Moderate Income individuals.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance. For arrangements, contact the Guam SBDC by phone at 735-2590. Services are extended to the public on a non-discriminatory basis.
Friday, June 03rd (9:00am-11:30am)
"Guerrilla Marketing"
Presented by Guest Trainer: Rodney Webb, Small Business "Know-How"
Fee: $30 per person;
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: Guerilla marketing aims to communicate innovatively and effectively with your potential customers at the least cost. That is why it is
attractive to time and budget constrained small businesses. Big budget marketing programs that rely primarily on advertising and related promotions
ignore the fact that buying decisions are increasingly influenced by social factors. Participants will take away key insights into the guerrilla
marketing approach, learn how to include guerilla tactics in their marketing plans, and understand how to best position their business to be seen
and heard in a crowded marketplace.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance. For arrangements, contact the Guam SBDC by phone at 735-2590. Services are extended to the public on a non-discriminatory basis.
Thursday, June 9th (8:30am-11:00am)
"How to Deal with Customer's Verbal Abuse & Hostility"
Presented by Guest Trainer: Toshie Ito, Motiva Training
Fee: $30 per person
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: When angry customers express their frustration, helplessness or disappointment in an inflammatory manner, oftentimes
employees feel frightened, react, argue or lose self-control, and customers gain control of the situation. In general, the
occurrence of abusive behaviors may be infrequent, but employees need to be trained and equipped with proper skills to handle
uncomfortable and confrontational interactions. Passive or aggressive approach brings no solutions or winners. Learn the emotional
mechanism of typical hostile customers and how to effectively deal with abusive and hostile behaviors.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance. For arrangements, contact the Guam SBDC by phone at 735-2590. Services are extended to the public on a non-discriminatory basis.
Thursday, June 16th (8:30am-11:00am)
"How to Apply Work Ethics to Protect Your Business"
Presented by Guest Trainer: Toshie Ito, Motiva Training
Fee: $30 per person;
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: Work ethics is an unwritten code of conduct, and it is based on what each individual's conscience suggests,
rather than on what is officially declared to be right or wrong in an employee handbook or company policy. We assume that
every employee is capable to distinguish right from wrong and make moral decisions but everyone has a different definition
of right and wrong. That is why it is important for employers and managers to teach good work ethics to protect their business.
A strong foundation in good work ethics must be addressed, practiced and maintained to curb negative behaviors and attitudes in
the workplace such as tardiness, mental absenteeism, dishonesty, disloyalty, gossiping, conniving, abuse of company property and
time theft. It's undoubtedly true that teaching employees job knowledge and skills is important but work ethics takes priority to
help employees develop mature attitudes and create professional work environment. Learn of the reasons that cause recurrence of
ethics violations at the workplace and what tangible and intangible business losses occur as a result of extreme and minor work
ethics violations.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance. For arrangements, contact the Guam SBDC by phone at 735-2590. Services are extended to the public on a non-discriminatory basis.
Friday, June 17th (8:30am-11:00am)
"How to Prepare a Marketing Plan"
Presented by Guam SBDC
Fee: $20 per person;
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: If you have attended other SBDC marketing courses, you will have learned the importance of market research, target markets, positioning,
and your marketing message. You may also be considering implementing elements of the guerilla marketing approach into your marketing program. This
workshop builds on these approaches, and provides you with a step-by-step guide to preparing a formal marketing plan. Depending on the nature and
size of your business, your marketing plan could be complex and detailed, or very simple and straightforward. But unless you have a formal marketing
plan of some kind, it will be very difficult for you to implement a marketing strategy that is both consistent and focused.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance. For arrangements, contact the Guam SBDC by phone at 735-2590. Services are extended to the public on a non-discriminatory basis.
Thursday, June 23rd (12 noon-2:30pm)
"Women In Business Workshop (WIB): Reaching the Market"
Presented by UOG Guam SBDC/Bank of Guam WIB Program
Fee: $20 per person (includes lunch): preregistration deadline June 22 5pm UOG Guam SBDC Rm#148
Location: Bank of Guam Headquarters 2nd floor Conference in Hagatna
SYNOPSIS: With literally thousands of things you could do to promote your business, what image, strategies, and
techniques will create a connection with your market? This workshop will help you plan ways to reach the markets you have identified.
We will discuss how to sell your product or service by exploring various strategies used by other entrepreneurs.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance. For arrangements, contact the Guam SBDC by phone at 735-2590. Services are extended to the public on a non-discriminatory basis.
Friday, June 24th (8:30am-11:00am)
"Quickbooks: Entering Sales, Receiving Payment and Making Deposits"
Presented by UOG Guam SBDC
Fee: $50 per person
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: In this training you will learn about the different formats available for sales forms, see how QuickBooks records the
information you enter on sales forms, the purpose and use of the QuickBooks Item list and see how a new price level is added to the Price Level list.
In addition, you will learn how to record customer payments in QuickBooks, how to handle customer discounts, partial payments, overpayments, or
down payments, see how to record a deposit in QuickBooks, and learn how QuickBooks treats the deposit behind the scenes.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance. For arrangements, contact the Guam SBDC by phone at 735-2590. Services are extended to the public on a non-discriminatory basis.
Friday, July 01st (8:30am-11:00am)
"How to Start A Business"
Presented by Guam SBDC
Fee: $20 per person
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: This workshop will help individuals learn everything they will need to get started, including an introduction to
business plans and the importance of preparing one; exploring the legal forms of business (sole proprietorship, partnership,
corporation, limited liability partnership / company) and which one is right for your business needs; local or federal
licensing requirements for the business. Participants will be able to obtain vital information and resources to start and
own a business. This training will take the mystery out of starting a business and help participants better evaluate their business idea!
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance; contact the Guam SBDC by phone at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Services are extended to the public on a non-discriminatory basis
Friday, July 08th (8:30am-11:00am)
"How to Write A Business Plan"
Presented by Guam SBDC.
Fee: $20 per person
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: This seminar will cover all of the elements to be included in a business plan, & explain with examples what is
required in each section. The focus of the seminar will be the three M's - Money, Management & Marketing. Participants
will also be provided with a sample business plan, sources of industry research information, and introduced to online
business planning tools that are accessible at any time through an internet-enabled PC.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance; contact the Guam SBDC by phone at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Services are extended to the public on a non-discriminatory basis.
Thursday, July 14th (9:00am-11:00am)
"Web Site Marketing Basics"
Presented by A.J. Rosario, New Media Technology Consultant
Fee: $30 per person; Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: Web site presence is so crucial in these current economic times. The market has become extremely saturated with sites popping-up every day all over the world.
As there are new ways of developing and maintaining Web sites in order to compete on-line, there are also new Web 2.0 tools available to keep you competitive.
This workshop will present the do's and don'ts of using these new methods, as well as make you a smarter Web site owner, especially when it comes to scope-of-work,
deliverables, and getting more from your Web developer. This workshop will also feature a more in-depth review of all these issues affecting your on-line presence and
feature exercises for recognizing strengths and weaknesses of various Web sites. There will be more emphasis on the marketing aspect of deploying and maintaining
your Web site, and exploring the possibilities of using newer Web 2.0 tools.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance. For arrangements, contact the Guam SBDC by phone at 735-2590. Services are extended to the public on a non-discriminatory basis.
Friday, July 15th (8:30am-11:00am)
"Quickbooks: Entering and Paying Bills"
Presented by UOG Guam SBDC
Fee: $50 per person
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: In this training you will learn the different ways you can handle bills in QuickBooks, how to enter a bill in QuickBooks,
use the Pay Bills window to pay a bill in QuickBooks and how to enter a discount on a bill from a vendor.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance; contact the Guam SBDC by phone at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Services are extended to the public on a non-discriminatory basis.
Thursday, July 28th (12 noon-2:30pm)
"Women In Business Workshop (WIB): Building the Organization and Team"
Presented by UOG Guam SBDC/Bank of Guam WIB Program
Fee: $20 per person (includes lunch): preregistration deadline July 27 5pm UOG Guam SBDC Rm#148
Location: Bank of Guam Headquarters 2nd floor Conference in Hagatna
SYNOPSIS: Before you meet your first customer or make your first sale, you want to choose a legal structure for your business. Then you want
to plan how to manage the business-its people and operations. This workshop will discuss ways to organize your business and manage its tasks.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance; contact the Guam SBDC by phone at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Services are extended to the public on a non-discriminatory basis.
Friday, August 05th (8:30am-11:00am)
"Introduction to Financial Statements"
Presented by Guam SBDC.
Fee: $20 per person
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: There are three core measures of business performance that everyone in business or planning to go into business must become familiar with:
the income statement, the balance sheet and the cash flow statement. This seminar will introduce participants to the core accounting principles that
are the foundation of preparation of business financial statements, explain what each statement can tell you, and also point out its limitations.
Finally, through a series of case study examples, participants will learn how these statements are related, and what a change in one statement
will trigger in the others. At the completion of this training, participants will know how to both read and understand business financial statements.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance; contact the Guam SBDC by phone at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Services are extended to the public on a non-discriminatory basis.
Friday, August 12th (8:30am-11:00am)
"How to Prepare A Financial Plan"
Presented by Guam SBDC.
Fee: $20 per person
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: A financial plan is the heart of any startup or existing business. It is a culmination of the income statement, the cash-flow projection
and the business' balance sheet. The financial plan is a way to look at a business through a financial lens, which is the view most investors or bankers prefer.
When preparing a financial plan, it is not mandatory that you be a mathematician, but you need to understand how the numbers affect a business.
This training will provide a foundation on both the financial reports and methodology to develop the numbers for those reports.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance; contact the Guam SBDC by phone at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Services are extended to the public on a non-discriminatory basis.
Thursday, August 18th (8:30am-11:00am)
"How to Prepare A Marketing Plan"
Presented by Guam SBDC.
Fee: $20 per person
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: If you have attended other SBDC marketing courses, you will have learned the importance of market research, target markets, positioning, and your
marketing message. You may also be considering implementing elements of the guerilla marketing approach into your marketing program. This workshop builds
on these approaches, and provides you with a step-by-step guide to preparing a formal marketing plan. Depending on the nature and size of your business, your
marketing plan could be complex and detailed, or very simple and straightforward. But unless you have a formal marketing plan of some kind, it will be
very difficult for you to implement a marketing strategy that is both consistent and focused.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance; contact the Guam SBDC by phone at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Services are extended to the public on a non-discriminatory basis.
Thursday, August 25th (12 noon-2:30pm)
"Women In Business Workshop (WIB): Planning for a Profitable Business"
Presented by UOG Guam SBDC/Bank of Guam WIB Program
Fee: $20 per person (includes lunch): preregistration deadline August 24 5pm Guam SBDC Rm#148
Location: Bank of Guam Headquarters 2nd floor Conference in Hagatna
SYNOPSIS: Financial success may mean different things to different people. A business's financial success, however, is always measured in its ability to
cover start-up costs, to achieve profitability, and to maintain cash flow. This workshop will concentrate on the profitability aspect of your own financial
roadmap.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance; contact the Guam SBDC by phone at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Services are extended to the public on a non-discriminatory basis.
Friday, August 26th (8:30-11:00am)
"Quickbooks: Setting Up Inventory"
Presented by UOG Guam SBDC
Fee: $50 per person
Location: UOG Guam SBDC Room #148 Leon Guerrero SBPA Building
SYNOPSIS: In this training you will learn an overview of inventory in QuickBooks, practice filling out a purchase order for inventory items, track the
receipt of the inventory items in QuickBooks, adjust inventory manually to enter a stock loss or increase, review inventory assemblies and set up and
use units of measure.
TO REGISTER: Call the Guam SBDC at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Cash, check (payable to University of Guam) & major credit cards (AMEX, Visa, Mastercard, Diners Club & JCB) accepted. Reasonable accommodations for persons with disabilities will be made if requested at least 72 hours in advance; contact the Guam SBDC by phone at 735-2590 or email Laurine Sablan at laurine@pacificsbdc.com. Services are extended to the public on a non-discriminatory basis.